Detail Door Hardware is a major Architectural Hardware Consulting company, responsible for the supply of hardware for huge commercial developments including Chadstone Shopping Centre, Northland, QV & Knox City. With the City of Melbourne expanding into the Docklands precinct, it has given Detail Door Hardware the opportunity to specify and supply architectural hardware to major projects including the Southern Cross Station, Dock 5, Victoria Point Apartments, the NAB complex and the Yarra Edge towers.
Detail Door Hardware’s major asset is our experienced staff, and with over 25 years experience behind it, the company is able to specify and supply hardware that meets all Australian standards. The company has on display a large range of door fittings, including entry pull handles, electronic locking and cupboard handles. The showroom will be of great benefit to architects, interior designers, builders and their clients who are looking for something different.

Standard Terms & Conditions

"Company" refers to Detail Door Hardware Pty Ltd.

"Purchaser" refers to any Person, Firm or Company purchasing goods, materials or services from the Company.

The Terms & Conditions of this offer are set out below. Any suggested modification to these Terms & Conditions must be submitted in writing and duly accepted in writing by the Company before being acted upon.

This offer is prepared solely on the basis of information forwarded to the Company by the Purchaser and we accept no responsibility for any discrepancy between the information received and any other existing plans and/or specifications.

The Company accepts no responsibility for the function or suitability of any product included in this offer unless such products have been expressly specified or substituted by the Company.

The Company transfers all warranties given by the manufacturer to the Purchaser at the time of purchase and the Company limits its liability to the extent of such warranties.

If the Company has considered it necessary to alter or substitute types and quantities because of suitability, such alterations shall be clearly highlighted & noted.

The Company will provide the Purchaser with one complete door hardware schedule as well as any other documentation the Company believes the Purchaser will require to allow the Purchaser to process any claims made against this offer within the Company's trading terms.

The Company reserves the right to charge for re-scheduling and delivery for all variations to the original contract.

Item prices included in this offer do not include cartage.

Prices are current as at the date of this offer.

The Company reserves the right to adjust prices if and when necessary prior to acceptance of any offer from the Purchaser.

Retention of payment has not been allowed for in this offer, and will not be accepted by the Company.

All invoiced products are subject to a RETENTION OF TITLE clause. Equity and ownership does not pass to the Purchaser until such time as products invoiced are fully paid.

Outstanding accounts not settled within 60 days of date of invoice will be subject to an additional 9% debt collection fee.

The Company will not accept claims for liquidated damages.

Where products included in this offer have been sourced from countries other than Australia, the Company reserves the right to request payment from the Purchaser for increase in costs caused through fluctuations in exchange rates, interest rates, customs duty, shipping costs, clearance and wharfage charges. Failure by the Purchaser to accept such charges may result in cancellation of the goods by the Company on the overseas supplier.

Where products included in this offer have been sourced from countries other than Australia the price of such goods includes the cost of sea freight only. The goods may be air freighted at an additional cost.

Unless otherwise stated all prices are expressed in Australian dollars.

The Company will not recognise cancellation of any order given by the Purchaser if not made in writing within (7) days of the Purchaser placing such order on the Company.

The Company reserves the right to withold supply and/or cancel any obligation it may have to the Purchaser under any order whether arising from this offer or where the Company's trading terms, conditions of sale or payment terms are not observed by the Purchaser.

Unless otherwise stated payment terms are STRICTLY NET 30 DAYS.

This offer is subject to GST unless otherwise noted.

All goods sold by the Company remain the property of the Company until paid for in full.

Returns / Credits Policy

Claims for credits and/or shortages must be made within ten working days from date of delivery.

All goods for return must be acccompanied by an authorisation reference number, and must be inspected by a representative of the Company prior to the Company accepting any obligation to give consideration for the return of such goods. No goods will be accepted for return unless they are packed in their original, undamaged containers and are in new condition including all parts and components.

Any product included in this offer or any subsequent offer which are specially made, or ordered for special manufacture, are non-returnable.
All door seals are non-returnable for credit, provisional on receipt of confirmed detailed requirements from you, prior to your acceptance of this offer.

Products returned, that are stocked by the Company, will be subject to a 25% re-stocking fee.
Products returned, that are not stocked by the Company, and stocked by the Manufacturer will be subject to a 25% re-stocking fee, plus 25% manufacturers surcharge, plus freight.
Products returned, that are not stocked by either the Company or the Manufacturer are non-returnable for credit.

Products returned due to Company staff errors, will be credited in full.